1
Request
The fault is logged with useful context from the start.
Solutions
Solutions shaped around how your teams actually work
Notfall adapts to each persona in the maintenance ecosystem, without fragmenting the operational truth.
Market category
Building-services maintenance operating system
Notfall sits above ordinary ticketing and fragmented ways of working, one connected layer from request to proven outcome.
What we deliver
Tap a capability to learn more
Above · limited by design
Ordinary ticketing / contractor marketplaces
- Basic Ticketing
- Limited Asset Context
- Generic Contractor Directories
- No RAMS / Evidence Assurance
- No Payment or Reconciliation
- No Asset Intelligence or PPM
Below · fragmented & incomplete
Traditional ways of working
- Phone / Email
- Spreadsheets
- Paper & Manual Logs
- Ad-hoc Engineers
- Lost Information & Rework
- No Visibility or Control
Operating journey
From request to settlement
A continuous path linking the fault, asset, engineer, validation, intervention, evidence, outcome and payment.
2
Asset
Location and equipment are tied to the right ticket.
3
Engineer
A verified, compliant profile is assigned to the job.
4
Validation
Triage, RAMS and approvals clear the path to work.
5
Intervention
On-site work progresses with procedures and live status.
6
Evidence
Photos, readings and documents stay on the job file.
7
Outcome
Review and close confirm the operational result.
8
Settlement
Payment follows evidence, without opaque finance loops.
Business value
- Faster Response
- Right Engineer
- First-Time Fix
- Lower Cost
- Compliance Ready
- Data-Driven Decisions
- Happier Customers
Who we serve
Built for every role in the maintenance chain
Facilities Management
Run the desk with live demand, supplier status and SLA heat in one place.
Engineers & SMEs
Mobile-ready jobs, procedures and evidence that close work faster.
Suppliers & Contractors
Clear scopes, approvals and handover packs that protect margins.
Property Operators
Portfolio insights with proof of delivery across sites.
Enterprise & Partners
Governance, reporting and integrations for complex estates.
Why teams choose Notfall
Less fragmentation
Stop stitching chat, email and spreadsheets into a fragile process.
Evidence by default
Every closed job leaves a trail ready for audit, client or insurer.
Shared accountability
FM, engineers and suppliers see the same status, no more he-said-she-said.